Shipping Information



Please allow 2-4 business days for your order to be dispatched 

Please allow up to 10 days for dispatch during sale periods.


Postage is calculated at checkout based upon weight.

Orders within Australia are sent via Registered Post.

International orders are sent via Registered Post standard delivery.

You will be refunded if an item in your order is unavailable.




Return or exchange within 14 days of receiving your order.

Items must be in their original condition with tags and packaging intact.

No return on sale merchandise.


Please allow 7 days for your exchange or refund to be processed


Please post back to us at:

Soapopera soaps  Returns

27 Olinda Monbulk Rd


Victoria 3788


Return postage is at the customer’s expense.

Please include a note with your details and requirements. 

If you have requested an exchange please include a self-addressed parcel.


If you have received an item incorrectly please contact us prior to returning

Only goods originally purchased online can be returned following the above procedure, in store purchases must be returned to the store


For further information please contact us at or phone 03 9751 0223